General Terms and conditions of Use

1. Introduction

Identification of the Website and Company

These General Terms and Conditions of Use (the "Terms") apply to the services and products offered via the website www.thegreatambassadorofangels.com, operated by IVORY OUTSOURCING CONSULTANCY, SL, a company registered under the laws of IVORY OUTSOURCING CONSULTANCY, SL, with its registered office located at 37 Edificio Mercurio – Torre I 37 Edificio Mercurio – Torre I and registration number B01980481.

For any correspondence, you may contact us at contact page.

Purpose of the Terms and Conditions

The purpose of these Terms is to define the conditions under which you may access and use the services, products, and content provided by IVORY OUTSOURCING CONSULTANCY, SL through www.thegreatambassadorofangels.com, as well as the relationship between you ("the User" or "the Consultant") and IVORY OUTSOURCING CONSULTANCY, SL.

These Terms also govern the delivery, use, and limits of liability related to the services and products offered.

Acceptance of Terms

By accessing and/or using the website www.thegreatambassadorofangels.com and its related services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, without limitation or qualification.

If you do not agree with any part of these Terms, you must immediately cease all use of the services and products offered by IVORY OUTSOURCING CONSULTANCY, SL.

2. About the Website

Nature of the Services and Products

The website www.thegreatambassadorofangels.com (hereinafter referred to as the "Website") is an online platform operated by IVORY OUTSOURCING CONSULTANCY, SL. The Website offers a variety of products and services (hereinafter collectively referred to as the "Services" and/or "Products"), which may include, but are not limited to, divinatory readings, astrological consultations, numerological reports, tarot interpretations, personal development content, e-books, audio-visual material, and any other related esoteric and recreational offerings.

The Services and Products provided through the Website are primarily delivered electronically, either through direct downloads, email communications, or access to online portals. Access to certain Services may require the User to possess the appropriate technological means, including but not limited to, a valid email address, access to the internet, and the ability to open standard digital file formats such as .pdf, .mp3, or .mp4.

All Services and Products provided are subject to the specific terms described herein and are intended solely for personal, non-commercial use by individual consumers.

Legal Disclaimer

The Services and Products offered via www.thegreatambassadorofangels.com are designed solely for entertainment, cultural, and recreational purposes. Under no circumstances shall any of the Services or Products be considered a substitute for professional advice or treatment, including but not limited to, legal, financial, medical, psychiatric, or psychological advice.

The Company expressly disclaims any representation or warranty regarding the accuracy, reliability, timeliness, or completeness of any advice, reading, or prediction provided through the Website.

The User acknowledges and agrees that:

The Website's Services are not scientifically validated and must not be relied upon for making critical life decisions.
Any decisions made or actions taken by the User based on the information provided through the Services are the sole responsibility of the User.
The Company, its agents, employees, consultants, and affiliates shall bear no liability for any direct, indirect, consequential, or incidental damages arising from the use of or reliance upon any Services or Products.

Furthermore, the Company does not guarantee the fulfillment of any events or circumstances forecasted or implied through the Website’s Services. Users must always seek the advice of a qualified professional for matters requiring specialized expertise.

Spiritual Disclaimer

At IVORY OUTSOURCING CONSULTANCY, SL, we feel it is important to express this with complete honesty and humility:

The Website www.thegreatambassadorofangels.com and all its Services, Products, and content are designed solely for entertainment and personal reflection. While we present themes involving astrology, divination, and spiritual imagery, these offerings do not, in any way, establish a real or verifiable connection with celestial beings, angels, heavens, or any supernatural forces.

We sincerely believe that true guidance, protection, and success come solely through your personal efforts, your sincere prayers, and the grace of God. No external service, no reading, no prediction — including those available on this Website — can replace your own relationship with the Divine.

At IVORY OUTSOURCING CONSULTANCY, SL, we affirm our personal belief in God. However, we firmly reject the idea of intermediaries standing between individuals and God. We encourage every person to pray directly, honestly, and personally to God, without relying on any so-called "spiritual channels" or "intermediaries."

In choosing to engage with the Services on www.thegreatambassadorofangels.com, you should always remember that what we offer is for your entertainment and reflection only, not a substitute for true faith, personal prayer, or hard work in your life journey.

3. Access to Services

Eligibility Criteria

In order to access and use the Services and Products offered by www.thegreatambassadorofangels.com, you must meet the following eligibility requirements:

Age: You must be of legal majority according to the laws applicable in your country of residence. Minors are strictly prohibited from using the Services.
Mental Capacity: You must possess the legal capacity to enter into binding agreements and fully understand the implications of using Services of a recreational and entertainment nature. You must not suffer from mental disorders, neurodegenerative diseases (including, but not limited to, Alzheimer’s Disease), or cognitive impairments related to aging that could affect your judgment or understanding.
Financial Situation: You must not be in a state of over-indebtedness, financial precariousness, or economic vulnerability. Services provided via www.thegreatambassadorofangels.com are discretionary and entertainment-based; no engagement should be made if it risks worsening your financial situation.
Jurisdictional Compliance: Access to the Website is void where prohibited. You are solely responsible for ensuring that accessing and using the Services does not violate the laws, regulations, or rules of your place of residence.

By using the Website, you represent and warrant that you satisfy all the above eligibility criteria. If you do not meet these conditions, you are expressly prohibited from accessing or using any part of the Services or Products provided by IVORY OUTSOURCING CONSULTANCY, SL.

Technical Requirements

To access the Services and Products provided through www.thegreatambassadorofangels.com, you must have:

A functioning device capable of accessing the internet, such as a personal computer, tablet, or smartphone.
A stable and reliable internet connection. The cost of the internet connection, including any telecommunication fees, remains exclusively at your expense.
A valid and operational email address for communication, delivery of Services, and necessary correspondences.
Software necessary for accessing digital files, such as:
- A PDF reader (e.g., Adobe® Acrobat® Reader) for document downloads.
- A media player (e.g., VLC Media Player) for audio or video content.
Adequate device storage and technical configurations (e.g., whitelisting our email address contact page) to ensure the proper reception of emails and downloads without interference from spam filters, firewalls, or antivirus software.

It is your sole responsibility to maintain the appropriate equipment and software environment necessary to use the Services, and IVORY OUTSOURCING CONSULTANCY, SL shall not be held liable for any technical limitations or failures on your side that impede your access to the Services.

4. Description of Products and Services

Types of Services and Products

Through the Website www.thegreatambassadorofangels.com, IVORY OUTSOURCING CONSULTANCY, SL offers a range of Services and Products designed primarily for entertainment and personal exploration purposes. These include, but are not limited to:

Free Services:
- Introductory offers such as free astrology readings, tarot draws, or numerological insights delivered via email.
- Subscription to a free newsletter featuring articles, tips, or astrological forecasts (opt-in only).
Paid Services and Products:
- Personalized astrology and tarot eBooks, prepared based on the information provided by the User.
- E-books covering astrology, tarot reading, personal development, spirituality, and related esoteric subjects.

All eBooks are original works delivered in digital format and intended for private, personal use only.

Delivery Methods

Products and Services purchased or requested through www.thegreatambassadorofangels.com are delivered exclusively via digital means, as follows:

Email Notification:
Upon successful completion of a free request or a paid order, Users will receive an email at the address provided during registration or purchase.
Downloadable Links:
The email will contain a secure link enabling the User to download the ordered eBook(s) in PDF format directly onto their device.

It is the User's responsibility to ensure that the email address provided is valid, accessible, and properly configured to receive emails from contact page.

Note: The User should download and securely save all purchased files promptly, as access links may be time-limited or deactivated upon unsubscription.

Timeframe for Delivery

For free Services (such as a free reading): delivery generally occurs within a few hours following confirmation of the email address.
For paid Products (eBooks or personalized readings):
- Standard delivery occurs within 24 to 48 hours after the payment confirmation.
- In the event of technical issues or unforeseen delays, IVORY OUTSOURCING CONSULTANCY, SL will notify the User via email.

The User is advised to check their spam or junk mail folder if no delivery email is received within the stated timeframe.

VAT and Pricing Information

Pricing:
All prices for paid Services and Products are clearly stated on the Website prior to purchase. Prices are expressed in the local currency corresponding to the User’s location or, if unavailable, in a major international currency such as USD or EUR.
VAT (Value Added Tax):
Where applicable, the total amount charged includes VAT in accordance with the legislation of the User’s country of residence. If VAT applies, it is calculated based on the prevailing rate and transparently incorporated into the final price at checkout.
Price Modifications:
IVORY OUTSOURCING CONSULTANCY, SL reserves the right to modify the prices of Products and Services at any time without prior notice. Any changes shall not affect transactions already concluded.

Users are solely responsible for verifying all applicable costs before finalizing a transaction.

5. Ordering Paid Products

How to Order

To purchase any of the paid Products offered on www.thegreatambassadorofangels.com, Users must:

Navigate to the relevant product page or the Website’s store section.
Select the desired Product(s), typically an eBook related to astrology, tarot reading, or personal development.
Click on the order or purchase button associated with the Product.
Complete the online order form, providing all required personal information.
Confirm and proceed to the payment page.
Finalize the transaction using the available secure payment options.

Upon successful payment, a confirmation email will be sent to the User’s registered email address. This email will contain a link to access or download the purchased Product(s).

Orders are only deemed accepted upon receipt of the confirmation email from IVORY OUTSOURCING CONSULTANCY, SL.

Information Required

When placing an order on www.thegreatambassadorofangels.com, the User must provide accurate and complete information, including but not limited to:

Full Name
Valid Email Address
Billing Information (address, country)
Any specific personal information required for personalization purposes (if applicable to the ordered Product)

The User warrants that all information provided during the ordering process is truthful, current, and complete.
Failure to provide accurate information may result in delays in delivery, inability to access the purchased Products, or cancellation of the order without liability to IVORY OUTSOURCING CONSULTANCY, SL.

Important: The User is responsible for maintaining access to the email address provided. IVORY OUTSOURCING CONSULTANCY, SL shall not be held responsible for delivery failures resulting from invalid, blocked, or inaccessible email addresses.

For more details about data protection and handling, Users are encouraged to consult the Website’s Privacy Policy.

Follow-up Offers

After completing a purchase on www.thegreatambassadorofangels.com, the User may receive follow-up communications offering:

Complementary or related paid Products or Services.
Special promotions, exclusive eBook releases, or discount offers.

Acceptance of any additional offer remains entirely optional.
Users may unsubscribe from promotional communications at any time by following the unsubscribe link provided in every email or by contacting contact page.

Purchasing a Product does not create any obligation to purchase future Services or Products.

6. Payment Terms

Payment Methods

All payments for Products and Services purchased through www.thegreatambassadorofangels.com must be made online using one of the secure payment methods offered at checkout.
Accepted payment methods may include, but are not limited to:

Credit cards (Visa, Mastercard, American Express, etc.)
Debit cards
Alternative online payment solutions (subject to availability)

IVORY OUTSOURCING CONSULTANCY, SL reserves the right to add, suspend, or remove payment methods without prior notice.

The User acknowledges that payment is due in full at the time of placing the order. No Product or Service will be delivered until full payment has been received and confirmed.

Security of Payment

All transactions conducted on www.thegreatambassadorofangels.com are processed via a secure third-party payment gateway, certified under the PCI DSS (Payment Card Industry Data Security Standard).

The User’s confidential payment details (such as credit card numbers) are never stored, processed, or transmitted by IVORY OUTSOURCING CONSULTANCY, SL servers.
The entire payment process is handled directly by secure and trusted third-party providers.

While IVORY OUTSOURCING CONSULTANCY, SL implements reasonable security measures, it cannot be held responsible for any breach of security arising from failures or vulnerabilities at the level of external payment providers.

Currency

Payments are processed in the local currency of the User’s country of residence, wherever technically feasible.
If processing in the User’s local currency is not available, transactions will be conducted in a major international currency such as USD or EUR.
The applicable currency and total amount payable, including any applicable taxes, are clearly displayed during the checkout process before final confirmation of the order.

Currency conversion fees or international transaction charges imposed by the User’s bank or payment provider are the sole responsibility of the User.

Retry Policy for Failed Payments

In the event of a failed payment attempt (e.g., due to insufficient funds, expired card, or technical error), the payment system may automatically attempt to reprocess the transaction within the legally authorized time frames and retry limits applicable in the User’s jurisdiction.

The User authorizes IVORY OUTSOURCING CONSULTANCY, SL and its designated payment processors to perform such retry attempts where permitted by law.

If the payment ultimately fails after multiple attempts, the corresponding order will be cancelled, and no Services or Products will be delivered.
The User may be invited to re-initiate the transaction manually using a valid payment method.

7. Refund and Satisfaction Guarantee

Conditions for Refund

At IVORY OUTSOURCING CONSULTANCY, SL, we strive for the complete satisfaction of our Users. Therefore, we offer a satisfaction guaranteeapplicable under the following conditions:

The guarantee covers only the last Product or Service purchased through www.thegreatambassadorofangels.com.
The refund request must be submitted within 30 (thirty) calendar days following the date of purchase.
In the case of multiple purchases, acceptance of one Product or Service shall be deemed confirmation of satisfaction with the previous Products or Services. Consequently, only the most recent purchase within the last 3 months may be eligible for a refund.

No refunds shall be granted for earlier purchases, nor for Products and Services outside the applicable timeframe.

Important: The satisfaction guarantee applies exclusively to Services and Products directly purchased on www.thegreatambassadorofangels.com. Any transactions conducted through third-party platforms are excluded from this policy.

Refund Process

To request a refund, the User must:

Submit a written request through the designated contact form available on www.thegreatambassadorofangels.com, or directly via email at contact page.
Clearly indicate in the message:

The subject: "Refund Request"
The name of the Product or Service concerned
The date of the original purchase

Provide complete and accurate personal information, including full name, billing address, and the email address used for the purchase.

Upon receipt and validation of the refund request, IVORY OUTSOURCING CONSULTANCY, SL will:

Process the refund to the original payment method used at the time of purchase (credit card, debit card, or online payment method).
If a refund to the original method is not possible (e.g., card expiration), the refund may be issued via alternative methods such as a mailed check or wire transfer.

Refunds are generally processed within 14 (fourteen) business days after approval of the request.
The User will be notified by email upon successful processing of the refund.

Note: Transaction fees, bank charges, or currency conversion fees imposed by financial institutions are not refundable.

Customer Responsibilities

In order to ensure efficient processing of a refund request, the User agrees to:

Provide true, accurate, complete, and up-to-date information when submitting the refund request.
Retain copies of purchase confirmations and transaction receipts until the refund is completed.
Understand that refunds are limited to the last eligible purchase and are subject to verification.

Failure to comply with the refund procedure, including providing incomplete or inaccurate information, may result in delays or denial of the refund request.

By purchasing Services or Products from www.thegreatambassadorofangels.com, the User acknowledges and accepts the terms of this Refund and Satisfaction Guarantee policy.

8. Subscription and Unsubscription

Methods to Unsubscribe

Users who wish to stop receiving communications from www.thegreatambassadorofangels.com may unsubscribe at any time by using one of the following methods:

Email Unsubscribe Link:
Each email sent from IVORY OUTSOURCING CONSULTANCY, SL contains an unsubscribe link at the bottom. By clicking this link and following the instructions, the User can opt out of receiving future communications.
Direct Request:
The User may also send a direct unsubscribe request to contact page, clearly indicating their intention to unsubscribe and providing sufficient identifying information (full name and email address used for registration).
Contact Form:
Alternatively, Users may use the contact form available on www.thegreatambassadorofangels.com to request unsubscription.

Unsubscription requests are generally processed within 7 (seven) business days following receipt.

Consequences of Unsubscribing

By unsubscribing, the User acknowledges and accepts the following consequences:

Cessation of Communications:
The User will no longer receive newsletters, promotional offers, updates, or other communications related to Services or Products provided by IVORY OUTSOURCING CONSULTANCY, SL.
Loss of Access to Certain Products or Services:
Some Products and Services, including but not limited to downloadable links, session access emails, or exclusive offers delivered via email, may become inaccessible upon unsubscription if the User has not previously downloaded or saved the content to their device.

Important:
It is the User’s sole responsibility to save and store all purchased or delivered content prior to unsubscribing.
IVORY OUTSOURCING CONSULTANCY, SL shall not be liable for any loss of access to Products or Services due to the User’s decision to unsubscribe.

Unsubscribing does not automatically cancel any pending or completed purchases. Refund requests, if applicable, must still be submitted separately following the Refund and Satisfaction Guarantee procedure outlined in these Terms.

9. Customer Service

Contact Methods

IVORY OUTSOURCING CONSULTANCY, SL is committed to providing responsive and professional customer support to all Users of www.thegreatambassadorofangels.com.

Users may contact the Customer Service Department through the following means:

Email: Directly at contact page.
Contact Form: By submitting an inquiry through the official contact form available on www.thegreatambassadorofangels.com.

All customer communications must include sufficient information to identify the User (such as full name, email address used for registration, and, where applicable, order number).

Customer service inquiries are typically addressed within 3 to 5 business days following receipt.

Scope of Support

The Customer Service Department is available to assist Users with the following matters:

Assistance with access to Products and Services (e.g., download issues, email delivery problems).
Handling refund requests pursuant to the Refund and Satisfaction Guarantee outlined in these Terms.
Resolving technical problems related to the reception of purchased Products.
Addressing questions or concerns regarding billing, payments, or transaction confirmations.
Managing subscription preferences, including unsubscription from newsletters or promotional emails.

Limitations:
Customer Service does not provide:

Personalized astrological, tarot, or spiritual consultations outside of purchased Products.
Legal, financial, medical, or psychological advice.
Technical support related to the User’s personal internet connection, hardware, software, or third-party services beyond reasonable access troubleshooting.

Customer support is provided exclusively in connection with Services and Products purchased or requested via www.thegreatambassadorofangels.com.

10. Warranties and Disclaimers

Nature of Services ("As Is", "As Available")

All Products and Services provided through www.thegreatambassadorofangels.com are offered strictly on an "as is" and "as available" basis.
IVORY OUTSOURCING CONSULTANCY, SL makes no representations or warranties of any kind, express or implied, regarding the availability, reliability, or quality of the Website, the Services, or the Products offered, even if stated any guarantee in any product or service, as we should recall, all the content from this website is for entertainment purpose and not a professional.

The User acknowledges that:

Access to the Website and Services may occasionally be interrupted or limited due to maintenance operations, technical malfunctions, or factors beyond the control of IVORY OUTSOURCING CONSULTANCY, SL.
IVORY OUTSOURCING CONSULTANCY, SL does not warrant that the Website will operate without errors, interruptions, or security breaches.

Limitation of Warranties

To the fullest extent permitted by applicable law, IVORY OUTSOURCING CONSULTANCY, SL expressly disclaims all warranties, including but not limited to:

Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Any warranties arising from the course of dealing, usage, or trade practices.
Any warranties that the Website, Services, Products, or the results obtained from them will meet the User’s expectations, needs, or requirements.

No information or advice, whether oral or written, obtained by the User from IVORY OUTSOURCING CONSULTANCY, SL or through the Website shall create any warranty not expressly stated in these Terms.

Some jurisdictions may not allow the exclusion of certain warranties. In such cases, the above exclusions shall apply to the maximum extent permitted by the applicable laws.

No Guarantee of Results

The Products and Services available on www.thegreatambassadorofangels.com are intended for personal reflection, entertainment, and informational purposes only.
IVORY OUTSOURCING CONSULTANCY, SL does not guarantee, promise, or warrant:

The fulfillment of any predictions, readings, or forecasts provided through the Services.
Any specific outcomes, success, or improvement in the User’s personal, spiritual, financial, or professional life as a result of using the Services or Products.

The User acknowledges that interpretations of astrological charts, tarot readings, numerological reports, and other spiritual content are inherently subjective and speculative.

The User assumes full responsibility for any decisions or actions undertaken based on information obtained through the Website.
IVORY OUTSOURCING CONSULTANCY, SL shall not be liable for any consequences resulting from reliance upon any information or guidance provided by the Services.

11. Limitation of Liability

Scope of Liability

To the fullest extent permitted by applicable law, the total liability of IVORY OUTSOURCING CONSULTANCY, SL, its directors, officers, employees, agents, affiliates, and service providers, for any claim arising out of or relating to the access to, use of, or inability to use www.thegreatambassadorofangels.com, its Services, or Products, whether based on contract, tort (including negligence), strict liability, or otherwise, shall be strictly limited as described in this section.

The User agrees that IVORY OUTSOURCING CONSULTANCY, SL shall not be held liable for:

Any personal injury or property damage arising from access to or use of the Services or Products.
Any unauthorized access to or alteration of transmissions or personal data.
Any interruption, suspension, or cessation of the Website’s operations.
Any bugs, viruses, trojan horses, or similar harmful elements transmitted by third parties.
Any errors, inaccuracies, or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Website.

Monetary Limitations

In any event, and notwithstanding anything to the contrary contained herein, the maximum total liability of IVORY OUTSOURCING CONSULTANCY, SL for any claim relating to the Services, the Products, or these Terms shall not exceed the greater of:

The amount actually paid by the User to IVORY OUTSOURCING CONSULTANCY, SL for the Product or Service giving rise to the claim; or
One hundred (100) United States Dollars (USD 100), or the equivalent amount in the User’s local currency.

This limitation shall apply even if the available remedies fail their essential purpose.

Exclusion of Indirect Damages

To the fullest extent permitted by applicable law, under no circumstances shall IVORY OUTSOURCING CONSULTANCY, SL, its affiliates, agents, or service providers be liable for any:

Indirect,
Incidental,
Special,
Consequential,
Punitive,
Exemplary,
or Aggravated damages,

including, without limitation, loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with the use or inability to use the Website, Products, or Services, even if IVORY OUTSOURCING CONSULTANCY, SL has been advised of the possibility of such damages.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages; in such cases, the above limitations shall apply to the maximum extent permitted by the applicable laws.

12. Intellectual Property

Ownership of Content

All content published, displayed, transmitted, or otherwise made available on www.thegreatambassadorofangels.com, including but not limited to:

Texts,
E-books,
Articles,
Audio and visual materials,
Graphics,
Logos,
Trademarks,
Software,
Algorithms,
Layouts, and
Other intellectual creations,

is and shall remain the exclusive property of IVORY OUTSOURCING CONSULTANCY, SL, its licensors, or its content providers.
All such content is protected by international copyright, trademark, trade secret, and other intellectual property or proprietary rights laws.

Nothing in these Terms shall be construed as transferring any ownership rights to the User.
The User is granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its content strictly for personal, non-commercial use and in accordance with these Terms.

Restrictions on Use

The User agrees not to:

Copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from www.thegreatambassadorofangels.com without the prior written consent of IVORY OUTSOURCING CONSULTANCY, SL.
Use any content from the Website for commercial purposes without express authorization.
Remove, obscure, or alter any proprietary rights notices affixed to or contained within any content.
Attempt to decompile, reverse engineer, or otherwise derive the source code of any software or processes accessible through the Website.

Any unauthorized use of the content may result in civil and/or criminal liability under applicable laws.

Important:
Users found in violation of these intellectual property protections may have their access to the Website and Services immediately suspended or terminated without notice, and legal action may be initiated where appropriate.

13. Termination of Services

Grounds for Termination

IVORY OUTSOURCING CONSULTANCY, SL reserves the right, at its sole discretion, to immediately suspend or permanently terminate the User’s access to www.thegreatambassadorofangels.com, its Services, and Products, without prior notice, under the following circumstances:

Violation or breach of any provision of these Terms and Conditions.
Unauthorized use of the Website’s content or Services, including infringement of intellectual property rights.
Suspected fraudulent, abusive, or unlawful activity in connection with the User’s account or interactions with the Website.
Submission of false, incomplete, or misleading information during registration, ordering, or communication processes.
Behavior that compromises the security, integrity, or proper functioning of www.thegreatambassadorofangels.com or its Services.
Any conduct that, in the sole judgment of IVORY OUTSOURCING CONSULTANCY, SL, harms or potentially harms the interests, reputation, or operations of IVORY OUTSOURCING CONSULTANCY, SL, its affiliates, or its Users.

Termination decisions are final and made without liability to the User.

Effects of Termination

Upon termination of Services:

The User’s right to access and use www.thegreatambassadorofangels.com, its Services, and any related content will cease immediately.
The User will no longer receive any Products, Services, newsletters, or other communications from IVORY OUTSOURCING CONSULTANCY, SL.
Previously provided Products, such as downloadable eBooks, remain subject to the restrictions outlined in the Intellectual Property section and may not be used beyond personal, non-commercial purposes.
Termination does not absolve the User of any outstanding obligations, including payment obligations incurred prior to termination.

Important:
Termination for cause does not entitle the User to any refunds or compensation unless otherwise expressly stated in these Terms or required by applicable law.

14. Dispute Resolution

Arbitration Clause

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, the Services, the Products, or the use of www.thegreatambassadorofangels.com, the parties agree that such disputes shall be exclusively resolved by final and binding arbitration, rather than in court, except for claims that may be brought in small claims court if appropriate.

The arbitration shall be conducted pursuant to the applicable rules of a recognized arbitration institution, such as the American Arbitration Association (AAA) or an equivalent entity appropriate to the User’s jurisdiction.

The place of arbitration shall be:

United Kingdom if the User resides outside of the United States; or
The United States if the User resides within the United States.

The language of arbitration shall be English unless otherwise mutually agreed.

The decision of the arbitrators shall be final and binding upon both parties, and judgment upon the arbitration award may be entered in any court having jurisdiction thereof.

Waiver of Class Actions

Both the User and IVORY OUTSOURCING CONSULTANCY, SL agree that any proceedings to resolve or litigate any dispute shall be conducted solely on an individual basis.

Neither party shall seek to have any dispute heard as a class action, representative action, collective action, or private attorney general action, nor shall any arbitration or proceeding be consolidated with any other without the express prior written consent of all parties involved.

By accepting these Terms, the User expressly waives the right to participate in any class or representative proceeding.

Procedure for Notice and Arbitration

Before initiating arbitration, the party seeking relief must first send a written Notice of Dispute ("Notice") to the other party.

The Notice must include:

The full name and contact information of the complaining party;
A detailed description of the nature and basis of the claim or dispute; and
The specific relief sought.

All Notices to IVORY OUTSOURCING CONSULTANCY, SL must be sent to:

IVORY OUTSOURCING CONSULTANCY, SL
37 Edificio Mercurio – Torre I 37 Edificio Mercurio – Torre I
contact page

Upon receipt of the Notice, the receiving party shall have thirty (30) calendar days to respond and attempt to resolve the matter informally.
If an amicable resolution is not reached within this period, either party may proceed to initiate arbitration.

Governing Laws

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of IVORY OUTSOURCING CONSULTANCY, SL, without regard to its conflict of law principles.

If arbitration is deemed unenforceable for any reason, the courts of IVORY OUTSOURCING CONSULTANCY, SL shall have exclusive jurisdiction to resolve any disputes or claims arising under these Terms.

15. Changes to the Terms

Right to Modify Terms

IVORY OUTSOURCING CONSULTANCY, SL reserves the right, at its sole discretion, to modify, update, or replace these Terms and Conditions at any time in order to:

Reflect changes in the law or regulatory requirements;
Improve clarity, security, or functionality;
Address changes in the Services or Products offered;
Reflect technological advancements or operational improvements.

Any changes made to these Terms will become effective immediately upon being posted on www.thegreatambassadorofangels.com, unless otherwise specifically stated.

IVORY OUTSOURCING CONSULTANCY, SL shall not be obligated to provide individual notice of changes to the Terms. It is the User’s responsibility to regularly review the Terms available on the Website.

Effectivity and Retroactivity

The updated version of the Terms will indicate the "Last Updated" date at the top of the document.

Prospective Application:
Unless expressly stated otherwise, changes to the Terms will apply only to activities and transactions occurring after the "Last Updated" date.
No Retroactive Effect:
Changes to the Terms shall not apply retroactively to transactions completed or Services rendered before the effective date of the updated Terms.

By continuing to access or use www.thegreatambassadorofangels.com or any of its Services after changes to the Terms have been posted, the User agrees to be bound by the updated Terms.
If the User does not agree to the modified Terms, they must immediately discontinue use of the Website and Services.

16. Severability

If any provision, clause, or part of these Terms and Conditions is determined to be invalid, illegal, or unenforceable by a court or competent authority having jurisdiction, such provision shall be severed from the remainder of the Terms without affecting the validity, legality, and enforceability of the remaining provisions.

The remainder of the Terms shall continue in full force and effect as if the invalid, illegal, or unenforceable part had never been included.

Where necessary, any invalid, illegal, or unenforceable provision shall be replaced by a valid and enforceable provision that comes closest to achieving the intended legal and commercial purpose of the original provision.

Nothing in this Severability clause shall affect any mandatory rights provided to consumers under applicable laws in the jurisdiction of IVORY OUTSOURCING CONSULTANCY, SL.

17. Force Majeure

IVORY OUTSOURCING CONSULTANCY, SL shall not be held liable for any failure or delay in the performance of its obligations under these Terms if such failure or delay results from circumstances beyond its reasonable control, including but not limited to:

Acts of God (natural disasters, fires, floods, earthquakes);
Wars, riots, or civil disturbances;
Government actions, regulations, embargoes, or restrictions;
Strikes, labor disputes, or shortages;
Interruptions or failures of internet services, telecommunication systems, or power supplies;
Epidemics, pandemics, or other public health emergencies;
Technical failures, including disruptions to servers, hosting services, or third-party service providers.

In the event of a force majeure situation, IVORY OUTSOURCING CONSULTANCY, SL shall be excused from performance for the duration of the event and for a reasonable period thereafter to resume normal operations.

The User acknowledges that delays in delivery, temporary suspensions of access, or failures caused by force majeure shall not constitute a breach of these Terms and shall not entitle the User to any refunds, credits, or compensation, except where otherwise required by applicable law.

18. Territoriality

These Terms and Conditions, as well as any dispute, controversy, or claim arising out of or related to the use of www.thegreatambassadorofangels.com, the Services, or the Products, shall be governed by and construed in accordance with the laws of IVORY OUTSOURCING CONSULTANCY, SL, without regard to any conflict of laws principles.

The User expressly agrees that:

The laws of IVORY OUTSOURCING CONSULTANCY, SL shall exclusively govern the interpretation, validity, performance, and enforcement of these Terms.
Any legal actions, proceedings, or arbitration initiated in relation to these Terms shall be conducted under the jurisdiction and procedural rules applicable within IVORY OUTSOURCING CONSULTANCY, SL.

If local consumer protection laws in the User’s country of residence mandate the application of certain mandatory legal protections, such provisions shall apply in addition to these Terms, to the extent required.

The User’s access to and use of www.thegreatambassadorofangels.com may also be subject to other local, state, national, and international laws.
The User is solely responsible for ensuring that their use of the Website complies with all laws applicable to them.

19. Contact Information

For any inquiries, notices, complaints, or requests related to these Terms and Conditions, the Services, or the Products offered through www.thegreatambassadorofangels.com, you may contact us using the following information:

Company Name: IVORY OUTSOURCING CONSULTANCY, SL
Registered Address: 37 Edificio Mercurio – Torre I 37 Edificio Mercurio – Torre I
Registration Number: B01980481
Country of Incorporation: IVORY OUTSOURCING CONSULTANCY, SL
Email Address: contact page

All correspondence should be directed to the above address or sent via email to ensure prompt handling by our Customer Service team.

We recommend that Users retain a copy of all communications for their records.